Carmen

SHIPPING

• Shipping within 1 to 4 business days depending on option chosen at checkout. This may be delayed around our launch days but any significant delay will be communicated to you via email.
• UK based tracked shipping starts at £4.50
• International tracked shipping starts at £8 depending on shipping destination
• For more information please visit our FAQs Page

RETURNS

• If you're not quite happy with your purchase you can of course return this to us within 30 days of receipt, ensuring the tags and hygiene strips are still attached our team will check once we receive this.
• We reserve the right to refuse returns of any merchandise that does not meet our return conditions in our sole discretion.
• Unfortunately as a small sustainable brand, we're not able to offer exchanges right now. As a sustainable brand minimising waste is one of our top priorities, exchanging products often means the initial order is disregarded, so for us thats not something we can offer with a clear conscience. If you have any further questions, feel free to contact our support team any time.
• For more information please visit our Returns Page