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Waiting to hit order because you’re unsure? Here’s everything you need to know about our pre order so you can secure that swimwear.
When will I receive my order?
Our estimated delivery times are shown on site at the time of ordering and you’ll get a reminder of this on your order confirmation.
For all pre-order sales, delivery dates are estimates only as the products are still yet to be manufactured. Our estimated delivery window is January 27th- February 3rd 2021. This is subject to change depending on COVID restrictions or delays, but don’t worry, we’ll let you know if anything changes as soon as we can.
You will receive a shipping notification as soon as your order is sent.
Should I just wait for the launch?
If you’d prefer to wait for our January launch then you can. We’ll still be launching as usual however, as a sustainable brand we only order what we think you’ll love to make sure to minimise waste therefore we can’t promise everyone will get their hands on their favourite piece, plus we won’t be restocking. So, our pre order is a chance for you to secure your swimwear for those 2021 trips and sleep easy in the knowledge that you won’t need to set your alarm and fight it out for your fav product on launch day.
Do I pay now?
Yes, we’ll take payment now as normal (including delivery) which means once you get that delivery email, you’ll having nothing to pay.
Please note your order may be subject to local customs regulations and fees, dependant on location, and therefore you will be liable to pay these import associated fees.
Can I return it as normal?
Of course, we’ll only dispatch your item once it’s ready. This means you’ll be subject to all the usual returns terms and conditions as a normal purchase.
Why isn’t everything available to pre order?
Good question, as a sustainable brand we’re not in the business of producing mass quantities and whilst that’s great for our planet it means things take a little longer for us to get perfect (and it will be just that.) Some of our styles are still being tweaked and sampled, so rather than confuse you we’re holding these ones back to make sure you know exactly what you’re ordering and again minimise any unnecessary stock being produced or travelling from us to you. If you have any more questions that you can’t find on site, feel free to drop us an email or send us a DM over on our Instagram.